Customer Service Representative (CSR)
Hanover, PA Hanover, PA Full-time Full-time $15 - $18 an hour $15 - $18 an hour 21 hours ago 21 hours ago 21 hours ago Do you enjoy working in a fun and diverse environment? Are you looking to expand your skills in a new industry? We are looking for a highly motivated professional to join our team as a full-time Customer Support Representative.
We offer competitive wages and paid training to give you the skills you need to feel confident in your role.
A successful candidate will be friendly, enthusiastic, and accountable.
This position is ideal for someone who is looking to embark on a new career with room for growth, or looking to join a new industry! Daily
Responsibilities:
Answering requests and questions from customers and technicians via phone, chat, and email regarding pricing, procedure, and pest control methods Learning and using industry-specific software to manage customer relations Effectively scheduling new and existing programs, and other services for customers Problem solving to find the most effective and efficient solutions Aiding technicians and supervisors in creating and sending proposals to customers; properly setting up work orders based on proposals Accepting payments via phone, mail, and electronic communications Assist in emailing/mailing work orders, invoices, and other Company documents Compose and deliver large-scale proposals and customer reports at a frequent and fast rate Candidate Requirements:
Ability to pass a background check Trustworthy with excellent judgement, observational skills, and attention to detail Positive personality; a team player who is confident and eager to grow Ability to work independently and with a team Excellent verbal and written communication skills in English Ability to write professional emails and speak clearly and professionally Flexibility with availability and scheduling; this position is for Sun.
- Thur.
, 9:
00 AM - 5:
00 PM Knowledge of multiple operating systems, applications, (Microsoft Suite, Adobe PDF, etc.
) and bug tracking databases is a plus! Education Requirements:
High school diploma or equivalent education, such as GED
Benefits:
Competitive hourly pay with potential for bonuses Full-time position Paid Training Career advancement opportunities Medical, dental, and vision insurance Paid vacation, sick, and paternity/maternity leaves Fun, diverse, and collaborative work environment! Office parties and team-building events! Benefits included following probationary period Who are we? On The Fly Pest Solutions is a family owned and operated company that is committed to providing our customers the highest quality of service.
Most importantly, we are devoted to delivering safe, sustainable solutions for all our clients pest control and wildlife removal needs.
We hold a 5-star rating on Google and an A
rating with the Better Business Bureau.
For over 20 years we have served both residential and commercial customers throughout the state of Check us out at https:
//ontheflypestsolutions.
com/ Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
2 years 3 years 4 years Shift:
8 hour shift Day shift Work setting:
In-person Office Ability to commute/relocate:
Hanover, PA 17331:
Reliably commute or planning to relocate before starting work (Preferred) Application Question(s):
Are you able to commute to Pikesville, MD for training/temporary location?
Experience:
Multi-line phone systems:
2 years (Required) Customer support:
3 years (Required) Language:
English (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We offer competitive wages and paid training to give you the skills you need to feel confident in your role.
A successful candidate will be friendly, enthusiastic, and accountable.
This position is ideal for someone who is looking to embark on a new career with room for growth, or looking to join a new industry! Daily
Responsibilities:
Answering requests and questions from customers and technicians via phone, chat, and email regarding pricing, procedure, and pest control methods Learning and using industry-specific software to manage customer relations Effectively scheduling new and existing programs, and other services for customers Problem solving to find the most effective and efficient solutions Aiding technicians and supervisors in creating and sending proposals to customers; properly setting up work orders based on proposals Accepting payments via phone, mail, and electronic communications Assist in emailing/mailing work orders, invoices, and other Company documents Compose and deliver large-scale proposals and customer reports at a frequent and fast rate Candidate Requirements:
Ability to pass a background check Trustworthy with excellent judgement, observational skills, and attention to detail Positive personality; a team player who is confident and eager to grow Ability to work independently and with a team Excellent verbal and written communication skills in English Ability to write professional emails and speak clearly and professionally Flexibility with availability and scheduling; this position is for Sun.
- Thur.
, 9:
00 AM - 5:
00 PM Knowledge of multiple operating systems, applications, (Microsoft Suite, Adobe PDF, etc.
) and bug tracking databases is a plus! Education Requirements:
High school diploma or equivalent education, such as GED
Benefits:
Competitive hourly pay with potential for bonuses Full-time position Paid Training Career advancement opportunities Medical, dental, and vision insurance Paid vacation, sick, and paternity/maternity leaves Fun, diverse, and collaborative work environment! Office parties and team-building events! Benefits included following probationary period Who are we? On The Fly Pest Solutions is a family owned and operated company that is committed to providing our customers the highest quality of service.
Most importantly, we are devoted to delivering safe, sustainable solutions for all our clients pest control and wildlife removal needs.
We hold a 5-star rating on Google and an A
rating with the Better Business Bureau.
For over 20 years we have served both residential and commercial customers throughout the state of Check us out at https:
//ontheflypestsolutions.
com/ Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
2 years 3 years 4 years Shift:
8 hour shift Day shift Work setting:
In-person Office Ability to commute/relocate:
Hanover, PA 17331:
Reliably commute or planning to relocate before starting work (Preferred) Application Question(s):
Are you able to commute to Pikesville, MD for training/temporary location?
Experience:
Multi-line phone systems:
2 years (Required) Customer support:
3 years (Required) Language:
English (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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