Desktop Support Technician
Hanover, PA Hanover, PA Full-time Full-time $23 - $28 an hour $23 - $28 an hour 4 days ago 4 days ago 4 days ago The role is responsible for the following functions at the manufacturing plant:
Level 1,2, and 3 support for IT issues Provisioning of office and plant floor devices (e.
g.
cell phones, tablets, HMIs, kiosk PCs, printers) Support of desktop and collaboration tools (Office365 / SharePoint) Execution/adherence of IT standards compliance Preparation of process and procedure documentation Project management for site-based infrastructure / application rollouts.
Managing onsite stakeholder relationships to ensure that the site's requirements are being met and proactively providing appropriate technology solutions to assist in process improvement Active Directory management Access Provisioning Issue escalation management On-call support - there is a requirement to provide 24x7 support to the site.
Vendor management where appropriate Other duties and projects as assigned by IT Manager or local IT lead Job Type:
Full-time Salary:
$23.
00 - $28.
00 per hour Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Onsite Tech support:
1 year (Preferred) Installation and configuration:
1 year (Preferred) Software troubleshooting:
1 year (Preferred) Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
Level 1,2, and 3 support for IT issues Provisioning of office and plant floor devices (e.
g.
cell phones, tablets, HMIs, kiosk PCs, printers) Support of desktop and collaboration tools (Office365 / SharePoint) Execution/adherence of IT standards compliance Preparation of process and procedure documentation Project management for site-based infrastructure / application rollouts.
Managing onsite stakeholder relationships to ensure that the site's requirements are being met and proactively providing appropriate technology solutions to assist in process improvement Active Directory management Access Provisioning Issue escalation management On-call support - there is a requirement to provide 24x7 support to the site.
Vendor management where appropriate Other duties and projects as assigned by IT Manager or local IT lead Job Type:
Full-time Salary:
$23.
00 - $28.
00 per hour Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Onsite Tech support:
1 year (Preferred) Installation and configuration:
1 year (Preferred) Software troubleshooting:
1 year (Preferred) Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
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